Microsoft Diagnostics and Recovery Toolset, a core component of the Microsoft Desktop Optimization Pack for Software Assurance, helps IT teams make PCs safer to use, keeps employees productive, and enables desktops that are easier and less expensive to manage. Administrators can easily recover PCs that have become unusable, rapidly diagnose probable causes of issues, and quickly repair unbootable or locked-out systems, all faster than the average time it takes to reimage the machine. When necessary, you can also quickly restore critical lost files.
Challenges of corporate desktop recovery

any IT departments take a proactive approach to backing up network data, but tend to be reactive in planning for desktop system failures. The most common solution is to reimage the machine, but that can result in loss of user settings, personalization, and potentially data. Microsoft Diagnostics and Recovery Toolset can help you save time and reduce the challenges associated with troubleshooting and repairing system failures.
Microsoft Diagnostics and Recovery Toolset: Advantages
Cost savings through reduced downtime

Using the toolset helps your IT staff work more quickly and simplifies helpdesk support, reducing your overall support costs as well as lost productivity caused by downtime.
Rapid recovery for greater user productivity

The 14 tools in the toolset provide many options for recovery, even when Windows Safe Mode or normal boot will not function. The easy-to-use, offline boot environment helps IT teams quickly restart computers. They can recover deleted files and remove malware from infected systems while the computer is offline. This helps protect other computers on the network and reduces the amount of time the computer is unavailable.
Accelerate IT responsiveness

The toolset helps IT professionals quickly respond to and resolve user issues. Key capabilities include Emergency Repair Disk (ERD) Commander, which boots unresponsive systems into a familiar Windows-like repair environment; Crash Analyzer, which helps determine the most likely cause of a crash; and System Restore, which lets IT staff safely remove changes that could be causing the system to malfunction.v

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